Inspection Services

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FSATO Inspection Services

We understand the joy that comes from creating and serving delicious food. But we also recognize the critical importance of ensuring that every bite is not just tasty but also safe to eat. That's why we're here to be your dedicated partner in ensuring the safety of your delectable creations.

What We Offer

Rigorous Safety Inspection:

Our expert team specializes in providing robust Safety Inspection Services tailored specifically to the food industry. Whether you're a small artisanal bakery or a large hotel, we offer inspection programs that guarantee your products meet and exceed safety standards.

Thorough Quality Inspections:

With our meticulous Quality Inspection Services, we leave no stone unturned in ensuring that every ingredient, process, and final product meets our stringent safety criteria. From Farm to Fork, we're committed to maintaining the highest levels of safety and hygiene at every step of the food production chain.

Sectors We Cater

Hotels

Restaurants

Bakery

Sweet Shop

Canteen

Meat Shop

Services we offer

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Benefits of Hygiene Rating

Implement the Hygiene Rating by Checklist

Implement the Hygiene Rating by Checklist

Gain Customer Trust


If you score a Hygiene Rating of 3 or higher, customers will trust you more and be more inclined to order food from your restaurant.

Display Hygiene Rating Certificate

You can display food Hygiene Rating certificate in the outlet and your social media handles.

Uniform Choice


Hygiene Rating certificate will help customers make a uniform choice.

Basic Mandatory Requirements of Hygiene Rating Scheme




Scoring Process

Sample FSSAI Audit Checklist for assessment is accessible at link:https://hygiene.fssai.gov.in/resources/sample_checklist.pdf to calculate scores: Indicated marks for each question marked yes, will be added to arrive at the total score. Score achieved is converted to percentage via the formula




Enroll for Food Hygiene Rating Scheme

You too can Enroll for Food Hygiene Rating Scheme

  1. Enrolment for Hygiene Rating by paying nominal charges.
  2. Inspection held by FSSAI approved auditor.
  3. Hygiene rating certificate nominated by FSSAI will be shared via email.
  4. Sharing of Hygiene Rating checklist via email and 7 days time period given to make necessary improvements in the premises.
  5. Scoring given between 1-5 based on the Hygiene Rating checklist.
  6. Display of Hygiene Rating certificate at prominent place within premises and display of Rating on e-commerce platform.

Statement of Impartiality




Quality Objectives

The objectives of FSATO Inspection system are-:

  1. To provide consistent quality in Inspection Services to all our clients through:
  2. Adherence to regulations, methods and procedures,
  3. Ensuring effective corrective actions on customer complaints and appeals,
  4. Monitoring of Auditors performance regularly,
  5. Enhancement in competence of personnel engaged in tha inspection services.
  6. To achieve higher degree of satisfaction of every client.
  7. To follow QCI/FSSAI compliance without failure.
Chairman & Managing Director,
FSATO Inspection Services
A division of FSATO Private Limited




Complaints

In case of any Complaint related to the functioning of FSATO Inspection Services following processes can be followed:

  1. Register a Complaint by filling an Complaint form by requesting from FSATO Inspection Services on audits@fsatogroup.com
  2. On receipt of Complaint FSATO Inspection Services Chairman and Managing Director will assign Technical Manager to investigate and report it. In case Complaint is raised against Technical Manager then deputy Subject Matter Exepert shall be marked.
  3. Complaint shall be Registered once it is confirmed that it is related to hygiene rating audits.
  4. Complainant will receive acknowldgement for Complaint and update on the Complaint is provided to Complaint.
  5. Detail assessment and investigation is carried out for the Complaint.
  6. A Decision is made by reviewing the findings and Decision is communicated to the Complainant as well.
  7. Once the Complainant agrees to the Decision then the Complaint is closed.

Appeals

Appeals against the Decision of the FSATO Inspection Services can be addressed as follows:

  1. Appeals should be made to FSATO Inspection Services and it shall be resolved within 15 days time period.
  2. In case response is not received within 15 days then appeal can be made to Quality Council of India (QCI).
  3. If no communication is received from QCI ,then the appeal can be made to FSSAI and they have to respond within 15 days time period.



Audit Charges Matrix




Note: Above Audit Charges Exclude:
1. G.S.T
2. Travel Charges Will be charged on an actual basis.
3. Auditor's Accommodation (In case required, as per actual)

Steps to Improve Hygiene Rating

Step 1

Fulfil food Hygiene and safety practices as per the checklist.

Step 2

Demonstrate compliance for each of the issues mentioned in report.

Step 3

Apply for reverification by filling in the re-verification form.

Step 4

Once Inspecting Officer re-audit the premises and submit results, print the new verified rating certificate.

Our Satisfied Clients

Get In Touch

136-137 MGC Industrial Park Tanda (Jalandhar-Pathankot Highway) 144203 Punjab, India

audits@fsatogroup.com

+91-85285-48662

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